Added internal bandwidth when you need it most
Added bandwidth when you’re struggling to support your ERP implementations, upgrades, or even business-as-usual processes can be of vital importance to maintaining service levels within your business.
Our skilled personnel can join you on-site to e augment and enhance your in-house IT team, providing vital bandwidth in solving tickets or assisting end users to ensure the success of your day-to-day operations.
Cooper Software engaged with Sky to provide full-time experienced IFS development staff, augmenting their Supply Chain Applications Support team. The engagement model consisted of spending four weeks on-site locally with the team to achieve and create an in-depth understanding of processes, systems and people (Business and IT). Following the on-site knowledge transfer program, our specialists then managed this service both remotely and on site as required, with a Programme Manager operating remotely, holding service reviews periodically on-site.