Cooper Software has signed an extended partnership and channel agreement with IFS, the global enterprise applications company, to strengthen their ability to sell and deliver IFS solutions to customers in the DACH region (Germany, Austria and Switzerland).
The agreements come on the heels of Cooper Software reaching Gold Channel Partner status within the IFS Partner Program, and follows recent collaboration with a number of local IFS partners in Germany, successfully supporting them to deliver a wide range of customer projects. Working together has allowed those partners to add value to their customer base by tapping into Cooper Software’s extensive consulting expertise as well as affording them the opportunity to take advantage of their tools and products which have been developed exclusively for IFS users, such as the electronic data interchange product, TRAX and warehouse logistics solution, ACQUIRE.
Becoming a certified IFS Channel Partner within the same territory means that as well as supporting local partners to offer a deeper, value-added service to their customers, Cooper Software can themselves focus on selling, implementing, and supporting the solution throughout the region.
To further strengthen their presence in the region, Neil Campbell Cooper Software’s European Regional Manager who is based in Germany and is a fluent German speaker in addition to having extensive experience of the regional marketplace, will work closely with local IFS partners to raise awareness of Cooper Software’s offering, with the ultimate aim of helping those partners to increase their capability in serving the local market, as well as focusing on selling IFS to new customers.
The recent projects Cooper Software has supported, on which more details will be shared once the projects are fully complete, have largely focused on the manufacturing and logistics sectors. When these projects are considered alongside Cooper Software’s extensive capability within the areas of oil and gas, construction and renewables, as well as their deep knowledge and experience of IFS, customers within the DACH region can be confident they have access to more delivery options.
Frank Cooper, Cooper Software’s Executive Chairman commented “We have been privileged to support a number of IFS partners in Germany by providing consulting services and access to our product suite to allow them to deliver to their IFS customers. This has led us to realise that we have both the capacity and capability to commit to fully servicing this space, something that Neil has been brought on board to develop.” He continued, “From working on these projects, we quickly realised that as we offer a complete set of powerful IFS products and mature Service Desk, which are not restricted by geographical borders and have the capacity from within our expert, full time consulting team, we are in a position to offer a strong collaboration opportunity to partners within the DACH region as well as servicing this space ourselves. Local partners are very much still on the front line when it comes to customer interaction, but by working with us, we can assist with more complex problem solving and by educating them on the power of our bespoke products so they can provide a deeper, more comprehensive level of support to their customers.”
Marcus Pannier, Managing Director DACH & EE at IFS, added “Cooper Software has been working closely with IFS on an international level since 2009 and has supported more than 1,000 customer projects with us worldwide. Their commitment to the DACH region speaks to the high potential of this market and also underlines our commitment to the expansion of our partner ecosystem which we will continue to strengthen in order to offer added business value.” Marcus Pannier continued: “I look forward to working with Cooper Software to support existing international customers in the region and win exciting new customer projects. Especially in the energy and utilities as well as construction industries, where IFS already has a strong international presence, Cooper Software brings extensive expertise to the table. Together, we will expand our involvement in these segments locally and support companies in DACH with an outstanding industry solution and a highly experienced team.”