NetSuite Facilities Management
The Service Providers solution - Built for netSuite
To manage remote resources, and automate jobs to trigger payroll and customer billing, NetSuite delivers a solution that combines the #1 Cloud Based Finance solution with specialised Facilities Management operational functionality, and the omnipresence of mobile data capture.
Your business helps your customers to focus on their business objectives, by taking away non-productive activities…. It is hard work, and margins are often tight – which means getting it right is critical for you.
Keep things simple by harnessing the Internet to improve your reach, your vision, your reaction time, your accuracy, your efficiency. Keep your field-based staff safe and give your customers confidence that you will provide the right people with the right equipment at the right time.
Facilities Management Modules
Our Maintenance Management solution offers comprehensive solutions for both customer-oriented field service management and internal fixed asset maintenance with a computerised maintenance management system (CMMS) and health & safety automation – all as a 100% NetSuite native SuiteApp.
“The big difference for me is that before NetSuite, it took a lot of people a lot of time to tell me what I need to know to run the business as efficiently and effectively as I want to. Now, I have a dashboard to show me key information on Finance, Contracts, Forecasting, even down to the detail of transport costs – which I like to keep a close eye on.”
JOHN MACDONALD, CHIEF EXECUTIVE, CONTRAFLOW
You have to manage people, materials and time on behalf of your clients. You have to take care of internal procedures like payroll and billing. These, alongside fire-fighting, non-productive tasks, reporting etc., mean that you can be drowning in paperwork, tasks and activities and missing the most crucial thing of all – your bottom line. Not to mention customer SLAs.
Margins are tight – therefore getting it right is critical for you. So many get it wrong and high profile failures are the tip of the iceberg, many more small firms are simply unable to manage the conflicting needs of the customer and the company itself.
It’s easy to say but if you can keep things simple by harnessing the Internet to improve your reach, your vision, your reaction time, your accuracy, your efficiency. Then you can keep your field-based staff safe and give your customers the confidence that you will provide the right people, with the right equipment, at the right time.
Our mobile app is 100% native to NetSuite, which means no synchronising and no imports.
Mobile Screen Shots
Customer Support Centre
Leading facilities management companies act as an outsource provider of non-revenue generating services for clients. From a multiplicity of processes, solutions, emergency situations, one thing is key – the Control Centre.
The Control Centre is always there to manage incoming customer enquiries and scheduled activities.