NetSuite CRM+

NetSuite CRM+  delivers powerful Customer Relationship Management (CRM) capabilities, including Sales Force Automation, marketing automation, customer support and service, commerce and flexible customisation, all in a single cloud CRM solution. Unlike typical CRM solutions, NetSuite CRM+ also includes powerful sales performance management, order management and partner management capabilities.   

Why Choose NetSuite CRM+?

NetSuite CRM+ is the only cloud solution that delivers a real-time, 360-degree view of your customers. The solution provides a seamless flow of information across the entire customer lifecycle – from initial lead all the way throughout to opportunity, sales order, fulfilment, renewal, up-sell, cross-sell and support. 

In addition to offering traditional CRM capabilities such as sales force automation, customer service management and marketing automation, NetSuite CRM+ delivers quotes, order management, commissions, sales forecasting and integrated commerce capabilities. 

Benefits of NetSuite CRM+:

Streamlines lead-to-cash processes.

Elevates productivity across the organisation with a 360-degree view of customers.

Improves sales performance through forecasting, upsell and commission management and more.

Helps you manage global sales and services organisations.

 

NetSuite CRM+ Modules

NetSuite’s marketing automation software streamlines your marketing processes, allowing you to better align campaigns and programs with your sales teams.

NetSuite’s marketing automation software automates your entire marketing process, allowing you to better align campaigns and programs with your sales teams.

NetSuite’s marketing automation software enables you to generate highly qualified leads that are ready for sales engagement. It provides a framework for you to target, build, execute and measure the success of marketing campaigns – taking the complexity out of lead qualification and conversion.

NetSuite’s Sales Force Automation (SFA) empowers your sales with integrated sales processes from opportunity, upsell and quote management to sales forecasting and order management.

NetSuite’s Sales Force Automation (SFA) software powers your sales organisation with integrated sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfilment, and sales commission.

Unlike other solutions, NetSuite’s SFA software gives your sales team unprecedented visibility into every aspect of the customer relationship, including support cases and back-office information such as contracts and inventory. With real-time dashboards, sales reps and managers gain better insight to sell, upsell, drive renewals, and properly set customer expectations.

NetSuite’s integrated customer service management solution gives you a 360-degree view of customers-helping to improve customer satisfaction, attract new customers and lower service costs.

NetSuite’s integrated customer service management solution gives you a 360-degree view of customers-helping to improve customer satisfaction, attract new customers and lower service costs.

Only NetSuite’s customer service software gives everyone that interfaces with the customer – sales, support, service, and fulfilment—access to complete, key customer data in real time empowering them to better support your customers while driving upsell and cross-sell.

NetSuite Partner Relationship Management (PRM) enables real-time information flow that enhances visibility, boosts collaboration between you and your partners and creates a conduit between partners and your organisation.

NetSuite gives you full control over every element of the partner-focused sales and marketing process, including joint marketing campaigns, lead management, sales forecasting, pipeline management, order processing, and partner commissions and royalties. NetSuite’s integrated CRM-PRM solution lets you successfully execute a channel strategy while realising many benefits in terms of expanding revenue, reach and solution augmentation.

NetSuite CRM+ is compatible across iOS, Android and Windows devices ensuring your users have access to their business-critical information. 

NetSuite mobility extends collaboration and productivity beyond the workplace. With intuitive tools that provide your mobile workforce with the ability to easily access and upload important data they need outside the office, they’re empowered with information at their fingertips. With mobile apps for both iPhone and Android, NetSuite is meeting customer demand for access to CRM+ capabilities over the world’s two most popular mobile operating systems.

In addition, the SuiteCloud development platform enables you to customise mobile applications to your unique business needs, while complementary mobile solutions from SuiteCloud Developer Network partners enable you to extend mobile functionality in such areas as field service, sales and warehousing, regardless of the mobile platform your organisation uses.

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